For existing customers, please login using your usual details and send any query you may have via 'Live Chat' by clicking the Green Icon. 'Live Chat' queries are typically answered by return and are the fastest way to contact us. Alternatively you can email us at [email protected]. New customers can use both 'Live Chat' & 'Email' to contact our Customer Support Team.
You can verify your account details securely via 'Live Chat' by uploading your documentation using the 'Paperclip Icon'. We typically require the following documentation which you should have to hand.
- Your Photo ID (passport or driving licence)
- A recent Bank Statement / Utility Bill just showing your name and address
You can simply take a photo of these items and either upload them via 'Live Chat' or email them to [email protected]. If you require any further information or assistance on this, please contact our Customer Support Team via 'Live Chat' or via email at [email protected].
If you are experiencing any issue with logging-in or registering then please contact us via 'Live Chat' by clicking the 'Green Icon'. 'Live Chat' queries are typically answered by return and are the fastest way to contact us. Alternatively you can email us at [email protected].
If you have opted in to receive our emails, smart decision as we will update you on our fantastic offers and your weekly standing in our unique Quarterback promotion. To ensure receipt of these emails please add [email protected] to your safe senders list.For Hotmail Account Holders
- Click the Wrench (top right of your Hotmail homepage) and click “Options”.
- Left Side of Screen “Options Menu” drops down.
- Click “Safe Senders”
- Add [email protected]
- Outlook Home Screen Click “Junk” and then “Junk Email Options”
- Click Safe Senders
- Add [email protected]
To ensure receipt of our emails to your gmail account, simply add [email protected] to your list of contacts.Opting Out of Email
As part of the account registration process, we also offer visitors registering with us the opportunity to "opt out" from keeping them informed of future events, offers and promotions from QuinnBet. Visitors who wish to take this option should 'untick' the relevant box in the registration process. You may update your marketing preferences at any time through 'My Account/Email' section of the website. Note: it is not necessary for you to include any confidential information or private login details (such as your password) in any email communication you send to us. Please keep your personal account information safe and secure and do not disclose it to any third-party.